The last few months will be recorded in history as one of the most chaotic times of our generation. But, you don’t need me to share that because you have lived its effects first hand.
In the coming weeks, our studio will be able to slowly and surely reopen its doors, welcoming our students and team members to a semblance of normalcy in their practice at our studio.
The manual that you are reading is the work of our team members advised by our attorneys, so that we may reopen our doors with a sense of confidence and knowledge that we have done all we can to ensure the safety and security of everyone who enters our studio.
This is a living document. We will continue to update it as the health authority provides new regulations and policies, and as we begin to understand the new normal.
We are celebrating the future with you, whatever that may look like.
While we’ve always prided ourselves on a very clean studio, we will be taking additional steps to ensure our cleanliness and sanitation is at its highest level, and we’d love your cooperation as we do our best to make SSYW as safe as possible. SSYW is committed to providing a safe workspace for our team and clients. With that in mind, we have built this Studio Safety Protocol due to the Covid-19 pandemic. As our business re-opens to the public, we want to ensure not only the safety of our team but the safety of the greater community that every person entering our studio will encounter. Every team member is expected to take part in implementing and complying with these measures.
Keep your distance – please enter one at a time, leaving plenty of space between students and ensuring a minimum distance of 6ft. We have placed markers every 2 meters at the entrance to provide students with the visible cues that encourage physical distancing.
One point of entry. Only one person is allowed in a door at a time. If you need to wait, please wait 6’ft apart outside on the markers until someone has entered and completed their check-in.
Using hand sanitizer upon entering and exiting. We currently have hand sanitizer dispensers located throughout the studio, but clients and instructors will be obligated to clean their hands immediately upon entering AND exiting the studio.
Limiting the number of people in the studio at any one time. We are a small boutique fitness studio, so we will practice different arrangements to see what is viable and use tape to mark out mat placement. In-studio class sizes will be reduced by more than half to a maximum of 8 students to comply with safe social distancing.
Contactless Check-In. We will have members check-in with the front desk instead of using the iPad to reduce the spread of germs. Front desk staff is to maintain a distance of 6 feet (2 meters; 2 arms length) from members as they enter and exit the studio. No physical touch greetings with members such as hugs, high fives, or handshakes are to be made.
Students will enter the studio room one at a time.
Safety bubble. We have tapped off 7ft by 7ft spaces along the mirrors to indicate each student’s safety bubble. Please place your mat at the center of the square and point it out from the mirror towards the center of the room.
Must be pre-registered. (no drop-ins) Upon re-opening, all class reservations will be mandatory for all classes due to limited occupancy and social distancing.
Cancelations must be made a minimum of 4 hours priorto a class to allow for someone else to have the opportunity to fill the spot, or a $10 late cancelation fee will be charged. No-Shows will be charged a $20 no-show fee.
Only students who have pre-scheduled classes will be allowed to enter the facility. We will be restricting class sizes to ensure that there are 6 feet of separation between members. A maximum of 8 members will be allowed inside the studio at one time and up to 3 team members
Aside from allowing enough space between clients, we would encourage a ‘no-contact’ environment, there will no longer be a waiting area (the front entry area will be in a new configuration) – the front door will be locked in-between classes for clean-up and to ensure that that all students have left before the next class begins to filter in
Reduced front desk time as much as possible. All pass purchases should be made online, and cash will no longer be accepted as a form of payment. Students are encouraged to pre-purchase passes and store their credit card information in our online studio management software for all future purchases. Any necessary interactions at the front desk or within the studio will be within social distance guidelines, and payment only accepted via contactless means (tap).
Social Distancing Among Team Members. Team members will maintain 6 feet apart when possible and wear mandatory masks at all times. There will be no more than 3 team members inside the studio at a time.
Extra time between sessions. Our studio schedule will be adapted to allow more time in between sessions so that staff can thoroughly disinfect all touchpoints. We expect this to schedule ample time – 30 minutes between classes to ensure clean-up time and so that proper social distancing requirements between classes can be met.
All studio inquiries will be managed by email only. If, at any time, you feel unsure of the new protocols, feel free to ask our staff about the proper procedures. We will also post signs in specific areas to help guide you through the new process.
Bring your own yoga mat and props: Upon re-opening, for our student’s health and safety (under new regulations), we will require that students bring their own mats and props to class. We will be facilitating a pre-order of our existing studio equipment to enable students to purchase their own props for use, as this will be the best option for safety (a decision based on risk tolerance to prevent the possible spread of germs on props).
Masks and Socks. We request that all staff and students wear masks and socks in common areas of the studio. If a student feels more comfortable wearing a mask on their mat, we would, of course, encourage this and will have masks for sale at the reception. All team members will be required to wear a mask and socks at all times. (Instructors to wear socks and mask until the start of their class).
Our water cooler will be closed and no longer be available for tea or water refills. Please bring your own full water bottle to class. And sadly, there will be no more candy dish.
Instructors will announce distancing guidelines at the beginning of each class while reminding members to wipe down equipment before AND after use and to use hand sanitizer before and after class:
Elimination of non-essential physical contact and shared touched surfaces
Increase the use of verbal cueing or demonstrating, no more hands-on physical cues. All cues will be verbal or visual. The instructor and team members will maintain at a 6’ or greater distance from the student.
Members may continue to use their punch pass or membership for virtual and in-studio classes. Alternatively, we have virtual-only passes available:
Disinfecting – We’ve invested in Up-Leveled Cleaning Protocols: High contact areas of the studios will be disinfected after each class by using a professional-grade disinfectant.
When the session ends, a staff member will distribute cleaning supplies. Cleaning supplies will not be shared. The student will clean their equipment and leave one at a time from the studio.
Spray down your mat and props with the one-step EPA approved food-grade disinfectant, Decon30, which kills over 99.99% of bacteria in just 30 seconds! No need for wiping!
The bathroom and all high-touch points will be sanitized between classes
Hand sanitizer will be available for use throughout the studio
Professional cleaners will be in the studio daily
A ZERO-TOLERANCE SICK POLICY – Anyone exhibiting symptoms of any infectious illness will not be permitted in the studio. If a student or instructor presents with ANY cold symptoms (cough, sneezing, general malaise), they will be refused entry and sent home. This is clearly to protect all of YOU and US! Covid-19 is still a threat and will be a part of our lives for the foreseeable future, so we need to do whatever it takes to protect ourselves and others!
Students and team members will continuously self-monitor for any symptoms (fever with either cough or sore throat, or muscle aches) they may experience and will, therefore, quarantine for the mandatory 14 days in the event they are ill.
There are two additional documents and training manuals a Student must sign before attending a class in the studio:
It’s been incredible the ways folks are adapting and practicing their “new normal” to facilitate connection and grounded-ness: cooking, gardening, meditation — and practicing with us over Zoom has been a great way to stay connected and continue caring for our amazing students. I am so grateful we have been able to do this, but I will be even more grateful when we can see you in studio again.
Naturally, this will look different as we add in more safety protocols to keep you and our team safe, healthy, and happy. Of course, we have always taken precautions but now we will add to them as the federal and provincial governments and our associations direct us.
Over the past few weeks, we have created an opening plan, procedures, and protocols, keeping everyone’s safety in mind. We will be re-opening in June 15th with a limited in-studio schedule (which will be streamed simultaneously). We will continue some of our classes as live virtual classes only. READ MORE HERE